H&K International

H&K International is a leading manufacturer and supplier of kitchen equipment for major restaurants, including McDonalds, Subway and Pret A Manger. Offering services ranging from initial concept design, to full kitchen layout, to complete packages of equipment, they help restaurants rapidly expand. Founded in Canada in 1975, the group employs over 1300 people based in 13 different countries.

The Challenge

HKI approached Icreon to completely overhaul their legacy ERP system that was restricting business growth. Moreover, they wanted to implement a

new digital ecommerce platform that would provide a seamless way for customers to purchase HKI products.

The Analysis

Since HKI’s legacy system was core to its business, it was important for Icreon to understand the business inside and out before suggesting what technologies would best fit. Icreon conducted an extensive two-month solution design phase,

sending architects to serve onsite at HKI’s offices in Ireland and England. Through various workshops and one-on-one interviews, Icreon established the B2B application requirements.

Development
Using Microsoft .NET, SQL, C# and Starquest, Icreon redeveloped HKI’s ERP system. Moreover, Icreon designed and built a user-friendly B2B ecommerce portal from which HKI customers could choose
and order new equipment and spare parts. Icreon then integrated the new ecommerce portal into HKI’s ERP system, synchronizing all business data and processes.
  • Microsoft .NET
  • SQL
  • iOS
  • Android
Key Features
  • Legacy Migration

    Icreon replaced HKI’s old catalogue—which was part paper-based and part web-based—with a new ecommerce system

  • Multi-Lingual

    The ecommerce system operates seamlessly in multiple countries, languages and currencies – handling payments on accounts as well as by credit card

  • System Integration

    Data is synchronized between the ecommerce system and ERP to avoid duplication of customer and product details.

  • Desktop Application

    Icreon developed a desktop application which uses AutoCAD drawings to create graphics of HKI’s products and parts on the ecommerce portal

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